This is ticket status that can be used to check the ticket status.
This portion is a top menu for my tickets page. The top menu has links home, tickets, knowledge base, downloads and faq's. There are further sub menus for some links. The sub menu links of tickets links are add ticket and my tickets.
Email *: This portion is use to write the email. Ticket ID *: This portion is use to write the ticket id.
When user clicks on the view ticket button, a status of that specific email and ticket id will be displayed.