Overall Report

Overall Report

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Tickets Report

This portion display how many tickets are new, answered, closed, pending and overdue.

Tickets By Departments

In this portion display, how many tickets are created by departments. 

Tickets By Priorities

In this portion display how many tickets are created by low, high, and normal priorities.

Tickets By Status And Priorities

In this portion display tickets status and priorities. New, answered, pending, and overdue are tickets status
while high, low, normal, and urgent are tickets priorities.

Tickets By Channel

In this portion display tickets which is created by channel direct or email.

Tickets By Staff

In this portion display how many tickets are created by staff member, which names are manager sample, staff sample
and js staff sample.

Configurations

Breadcrumbs
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