Messages

Employers and job seekers can message each other about a job application. Each conversation belongs to one job and one resume. Messages in the left menu lets you read every conversation, hold back messages that need checking, and remove messages.

The Messages screen with its filter bar (Subject, Employer Name, Company, Job Seeker Name, Job Title, Resume App Title, Select Status, Conflicted) and one message, Your application for Senior PHP Developer, Approved, with the Edit and Force Delete buttons.

Which messages need approval

Two settings under Configurations decide whether a new message goes out at once or waits in Messages → Approval Queue:

Setting	What it does
Message Auto Approve	Yes: ordinary messages are approved as soon as they are sent. No: every message waits for you.
Conflict Message Auto Approve	Yes: conflicted messages are approved at once too. No: conflicted messages wait for you.

A message is conflicted when its subject or text appears to contain an e-mail address, a web address or a phone number: a sign that the two sides may be trying to move the conversation off your site.

In 1.5.3 the web address check also matches ordinary text that contains a full stop, so most messages with a sentence in them are marked conflicted. If Conflict Message Auto Approve is No, expect most messages to wait in the queue.

The messages list

Messages → Messages shows the first message of each conversation that has been approved or rejected. Replies are not listed separately; open the conversation to see them.

Part	Shows
Resume title	The application title of the resume the conversation is about.
Subject	Click it to open the conversation.
Company, Job Title	The job the conversation is about.
Employer Name	The name of the person who sent the message.
Status	Approved in green, or Rejected in red.
Posted	The date the message was sent.

Filter by Subject, Employer Name, Company, Job Seeker Name, Job Title and Resume App Title, by Select Status, and by Conflicted (Yes or No); Show More shows the rest of the filters. Click Search, or Reset to clear them.

In 1.5.3 Employer Name and Job Seeker Name both match the name of the sender, and Select Status offers Publish and Unpublish: Publish finds approved messages, and Unpublish finds nothing, because pending messages are only in the queue.

Reading a conversation

Click a subject, or Edit under it, to open Message History: every approved message between the employer and the job seeker about that job and resume, newest first. Each is marked Employer Sent or Job Seeker Sent, with its subject, date and text. Click Edit on a message to change it.

Editing a message

The form has Subject (not shown for replies), Message and Status (Pending, Approve or Reject). Click Save Message.

Saving sends the message e-mail again to the other side, with the edited text.

Approval queue

Messages → Approval Queue lists every message waiting for you, including replies, with the same details and filters. For each one:

Approve shows it in the conversation on the site.
Rejected rejects it. It stays hidden on the site and appears in the messages list as Rejected.

Neither sends an e-mail.

Sending a message yourself

On the applications screen for a job, click Message under an application. The form shows the Job, the Job Seeker and the Resume; enter a Subject and Message, choose a Status and click Save Message. The job seeker is e-mailed the message, and you return to the applications.

The message form opened from an application: Job Senior PHP Developer, Job Seeker Maria Lopez, Resume PHP and Laravel developer, then Subject, Message and Status set to Approve, with the Save Message and Cancel buttons.

Deleting messages

Tick messages (or Select All) and click Delete. A message that has replies is not deleted.
Force Delete under a message deletes it even if it has replies. Its replies are not deleted.