Announcements
Announcements are short notices for your customers: a planned outage, a new service, a change to your support hours. Manage them under Content → Announcements.
Above the list, Title searches announcement titles and the category menu shows one category. Reset clears both. The columns are Title, Category, Status (a tick for active, a cross for disabled) and Created.
Posting an announcement
Section titled “Posting an announcement”-
Go to Content → Add Announcement, or click Add Announcement on the list.
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Pick a Category and type a Title.
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Write the announcement under Description.
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Click Save Announcement.
| Field | What it does | Default |
|---|---|---|
| Category | The category the announcement is listed under. Only active categories with Announcement ticked are offered. See Categories. | Select Category |
| Title | The headline. Required. | – |
| Description | The announcement itself, in your Joomla editor. | Empty |
| Status | Active announcements are shown to customers; Disabled ones are hidden. | Active |
The toolbar has Save Announcement (stay on the form), Save & New and Save & Close.
An announcement has no start or end date. When it no longer applies, set its Status to Disabled, or delete it with the bin icon on the list.
Where customers see them
Section titled “Where customers see them”The customer dashboard can show the latest announcements, with a View All link to the full list, and an Announcements link. From the list customers browse by category and open an announcement to read it. See Announcements in the guide for customers.
Staff whose role allows it can also post and edit announcements from the front end.