This will be your site title.
This will the system slug that will be visible when the SEF is on. This will be unique in pages and posts.
Default page is selected to define where to redirect when no page id is found so that users do not face any inconvenience. If default page id is not set then links in emails and support icon might not work.
This configuration controls the visibility of support icon.
This configuration controls the position of support icon.
Set your plugin offline for front end.
Set the offline message for your user.
This will be the name of the folder where system will store all user uploaded files.
Date format that will be applied in the whole plugin. Every visible date will be in selected . format.
Set number of days after which ticket will be marked as overdue.
Set number of days for ticket auto close if user does not respond.
This configuration controls number of files that can be attached with a ticket.
This configuration controls maximum size allowed for file, if file size exceeds maximum file size system will not upload that file.
List of file extensions that user can upload.
This configuration controls how many record will be shown on a single page. This configuration affects both front end and admin.
This configuration controls the visibility of breadcrumbs on front end. If hide is selected there will be no breadcrumbs on front end.
This configuration controls whether to Redirect user to JS Support Ticket control panel after login or not.
Show number of open, closed, answered ticket on my tickets page.