This will be your site title.
Default page is selected to define where to redirect when no page id is found so that users do not face any inconvenience. If default page id is not set then links in emails and support icon might not work.
This configuration controls the visibility of support icon.
This configuration controls the position of support icon.
Set your plugin offline for the front end.
Set the offline message for your user.
This will be the name of the folder where the system will store all user uploaded files.
Date format that will be applied in the whole plugin. Every visible date will be in selected. format.
Set number of days after which ticket will be marked as overdue.
Set number of days for ticket auto close if the user does not respond.
This configuration controls the number of files that can be attached to a ticket.
This configuration controls maximum size allowed for file, if file size exceeds maximum file size system will not upload that file.
List of file extensions that user can upload doc,docx,odt,pdf,txt,png,jpeg,jpg,zip.
This configuration controls how many records will be shown on a single page. This configuration affects both front end and admin.
This configuration controls the visibility of breadcrumbs on the front end. If hide is selected there will be no breadcrumbs on the front end.
Show number of open, closed, answered ticket on my tickets page or not.