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Payment history

Every time an employer or job seeker gets a package, by buying it, by picking a free one, or by being given one, JS Jobs records it as a purchase. Two screens under Payments list them:

  • Payments → Employer History (headed Employer Payment History)
  • Payments → Job Seeker History (headed Job Seeker Payment History)

They work the same way. This is also where you confirm payments that the payment gateway didn’t confirm by itself, such as bank transfers.

The Employer Payment History list: Title, Employee Name, Price, Select Payment Status, Date Start and Date End filters with Show More, Search and Reset, the Add New Payment History button, and two rows for the Free Package (employer and Olivia Grant, $0) with Payment Status and Purchase Status both Verified and the Verify Payment tick and cross.

Newest purchases come first.

Column What it shows
Title The package bought. Click it to open the purchase’s details.
Employer Name or Job Seeker Name The buyer’s name as in Joomla’s Users.
Price The package price at the time of purchase.
Discount Amount The discount given, if any.
Created The day of purchase. The package’s days count from here.
Payment Status Verified once the payment has been confirmed, by the gateway or by you. Otherwise Not Verified.
Purchase Status Verified once the purchase is approved. Otherwise Not Verified.
Verify Payment A tick to verify the purchase and a cross to reject it.

A purchase gives the buyer their allowances only when both statuses are Verified (and the package hasn’t expired). See How packages work.

Type in Title, Employee Name or Price and click Search. Title and name match any part of the text; so does price, so 9 also finds 19 and 49. Click Show More for three more filters:

  • a payment status list (Verified or Not Verified), and
  • Date Start and Date End, which keep purchases made on or between those days.

Reset clears them all. The two history screens remember the same filter values, so a filter you set on one is still set when you open the other; the payment status choice is shared with the Payment Report as well.

How the package was taken Payment Status Purchase Status
Bought, paid package Not Verified until the gateway confirms the payment Verified
Free package picked by the user Verified Verified if the free package auto approve setting is Yes, otherwise Not Verified
Package auto-assigned on registration Verified Verified
Package you assign yourself as for a bought or free package see Assign a package

When a gateway confirms a payment, it fills in the payer’s details and the date, and marks the payment verified. Gateways are set up under Payment Methods.

  1. Find the purchase in Employer History or Job Seeker History.

  2. Check that the money has arrived, in your payment provider’s account or your bank.

  3. In the Verify Payment column, click the tick to verify, or the cross to reject, and confirm with OK.

Verifying sets both Payment Status and Purchase Status to Verified; the buyer can use the package at once. Rejecting sets both to Not Verified and the package stops counting, even if it was in use.

You can change your mind later: clicking the tick on a rejected purchase verifies it again. No e-mail is sent to the buyer when you verify or reject.

Click a purchase’s title to open Payment History Details. The package name is at the top, then:

Field What it shows
Payer Name, Payer E-mail As sent back by the payment gateway. Empty for free and assigned packages.
Payer Amount The amount the gateway reported as paid.
Payer Item Name, Payer Item Name2 The item names the gateway sent back.
Transaction Verified Approve when the payment is verified, otherwise Reject.
Transaction Auto Verified Auto Approve for free and auto-assigned packages, which are verified as soon as they are taken. Everything else shows Manual Approved, including payments a gateway confirmed.
Verify Date When the gateway confirmed the payment.
Paid Amount The price after any discount.
Created The day of purchase.
Status Approved or Rejected: the purchase status.

The Payment History Details screen for an employer’s Free Package, with the payer fields empty, Transaction Verified Approve, Transaction Auto Verified Auto Approve, and Status Approved.

Add New Payment History (and New in the toolbar) opens a form for giving a package to a user without them buying it. See Assign a package.